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iOS apps FAQ
Unlocking the previously purchased app (on the same device or other devices)
Cancelling a subscription
Using the app on other devices through Family sharing
I would like to get a refund (for an accidental purchase, etc.)
I purchased the upgraded version yesterday and it's locked again today
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Android apps FAQ
Can I download the app on another device for free?
App freezing or crashing
Still have only the free version instead of the full version after purchasing
I would like to get a refund for an app purchased on Google Play (accidental purchase etc.)
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by Freshdesk Support Desk