Android apps FAQ

FAQ for Android apps (Google Play, Amazon App Store etc.)

Can I download the app on another device for free?
Yes. You can download it again for free on Google Play Store or Amazon App Store if you use the same user account. 
Fri, 31 May, 2019 at 7:57 PM
App freezing or crashing
Restarting your device (completely switch off and then back on) usually helps. 
Fri, 31 May, 2019 at 7:42 PM
Still have only the free version instead of the full version after purchasing
It might be possible that you are trying to run the free version instead of the full version. Please try to delete the free version and find the full version...
Fri, 31 May, 2019 at 7:42 PM
I would like to get a refund for an app purchased on Google Play (accidental purchase etc.)
Please let us know your order number or your account name (e-mail) and we will try to help you.
Fri, 31 May, 2019 at 7:39 PM